Retailer Pulls Asus Transformer Prime, Stock and Reliability Issues Are to Blame

Clove, the first retailer to start selling the Transformer Prime in the UK, has just announced that it decided to pull the Asus quad-core tablet from its offer, due to availability problems and an outstanding number of technical issues.

The retailer made its decision public in a post on its official blog:

"Stock supply has been a real issue and good levels of stock are not expected until late February/March."

"However we have been able to obtain some stock sooner than expected; but because of complaints of faults with the model we took the decision to thoroughly test stock before fulfilling any orders."

"We are at this time not satisfied that all units we could provide you with are working correctly, and performing to the standard we expect of the unit."

"We have therefore taken the decision until further notice stop selling the Asus Transformer Prime."

As a result of this decision, Clove cancelled all Transformer Prime orders placed by its clients so far and won’t start selling Asus’ tablet again, until it considers that the situation has changed.

Ever since the quad-core tablet started selling, Asus struggled to deliver enough units to meet demand.

Furthermore, shortly after Asus shipped the first Primes to its customers, many started to complain about the dodgy GPS performance of the tablet, so the company decided to remove GPS functionally from the TF201 specs sheet in the US.

More recently, Transformer Prime owners trying to update to Android 4.0 ran into a new series of problems, which so far haven’t been resolved.

These range from a “serial number not found” error, that prevents the update from installing, to a series of random freezes which affect the Primes running the latest version of Android.

Posted in: News, Tablet