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Mar 29, 2012

Script: wpsc Support Tickets

If running a WordPress site and your users are constantly sending support emails, then it's the right time to add a ticketing system to your website.

There's currently a WordPress plugin for that, specifically developed to handle support tickets in the simplest way possible.

Developed by the same team that created wpStoreCart, the wpsc Support Tickets plugin comes with a frontend for users (and guests if necessary), to submit their problems / questions and a backend for admins to answer, manage and close those tickets.

wpsc Support Tickets also sends email notifications when email tickets are received and fixed, so users are kept in the loop every time new details are added to their ticket.

Of course, the plugin is available in the WordPress plugin repository as well.

Download wpsc Support Tickets here.


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